Terms and Conditions for ChronoConfect
Welcome to ChronoConfect. These Terms and Conditions govern your use of our online platform and the purchase of our artisan candies, gourmet chocolates, custom sugar confections, and themed sweets for events. By accessing or using our service, you agree to comply with and be bound by these Terms. Please review them carefully.
1. Acceptance of Terms
By accessing and using our website, chronoconfect.com, you signify your unreserved acceptance of these Terms and Conditions. If you do not agree to these Terms, you may not access or use our service. These Terms apply to all visitors, users, and others who wish to access or use the service.
2. Products and Services
ChronoConfect specializes in crafting and selling unique, clockwork-themed candies and confections. Our products include, but are not limited to, artisan candies, gourmet chocolates, custom sugar confections, and themed sweets for various events. We strive for accuracy in product descriptions and imagery; however, slight variations may occur due to the handmade nature of our products.
- Product availability is subject to change without notice.
- All confections are produced in facilities that handle nuts, dairy, soy, and gluten. Please be aware of potential allergens.
- Custom orders are subject to a separate agreement and approval process.
3. Ordering and Payment
When you place an order through our online platform, you agree to provide current, complete, and accurate purchase and account information for all purchases made. All prices are listed in United States Dollars (USD).
- Payments are processed securely through our chosen payment gateway. We do not store your credit card information.
- By confirming your purchase at the end of the checkout process, you agree to accept and pay for the items.
- Orders are subject to availability and our acceptance. We reserve the right to refuse or cancel any order for any reason.
4. Shipping and Delivery
ChronoConfect is dedicated to ensuring your confections arrive in excellent condition. Shipping costs and estimated delivery times will be calculated at checkout based on your location and chosen shipping method.
- We are not responsible for delays in shipping or delivery due to circumstances beyond our control (e.g., weather, carrier issues).
- Once an order has been shipped, the risk of loss and title for items purchased pass to you.
- Please ensure your shipping address is accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer.
5. Returns and Refunds
Due to the perishable nature of our products, all sales are generally final. However, customer satisfaction is our priority.
- If you receive a damaged or incorrect item, please contact us within 24 hours of delivery.
- We may request photographic evidence of the issue.
- Refunds or replacements will be handled on a case-by-case basis.
6. Intellectual Property
All content on this site, including text, graphics, logos, images, product designs, and software, is the property of ChronoConfect or its content suppliers and protected by international copyright laws. Unauthorized use of any materials on this site is strictly prohibited.
7. User Conduct
You agree not to use our online platform for any unlawful purpose or in any way that might harm, disable, or impair the site. Prohibited activities include but are not limited to:
- Attempting to gain unauthorized access to any part of the site.
- Posting or transmitting any material that is defamatory, obscene, or infringing.
- Engaging in any data mining, robots, or similar data gathering and extraction methods.
8. Limitation of Liability
To the fullest extent permitted by applicable law, ChronoConfect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; or (iii) unauthorized access, use, or alteration of your transmissions or content.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of New York, United States, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any new terms taking effect by posting the updated terms on our website. Your continued use of the service after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Contact Information
If you have any questions about these Terms, please contact us at:
ChronoConfect
182 Saratoga Avenue
New York, New York, 11233
US